CONSUMER INFORMATION

Consumer Rights

 Requesting Records

To request a copy of your records, please submit a written request to:
CCD Records
5004 Thompson Terrace, Suite 108

Colleyville, Texas 76034
or via email

marie@

spesetfortitudocounseling.

com

or through your secure client portal.

Licensing Complaints

The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.

Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.

Please call 1-800-821-3205 for more information.
Texas Behavioral Health Executive Council
333 Guadalupe Street, Tower 3, Room 900
Austin, Texas 78701

https://bhec.texas.gov/contact-us

Please contact the Attorney General’s Office to file a consumer complaint.

https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/

No Surprises Act

As of January 1, 2022, the Public Health Service Act, section 2799b, requires all healthcare clinicians and facilities to provide estimates of the costs of your care. This will be provided to our clients upon scheduling an appointment. The Good Faith Estimate does not include unexpected costs that may occur during the course of your care with us. This document must be signed and dated before your visit. It will be renewed annually and will be kept in your file.

For more information visit: www.cms.gov/nosurprises